BT Home Broadband
Technical support:
0800 111 4567 (free from BT landlines). 24/7.
Customer services:
0800 800 150 (free from BT landlines)
Monday to Friday 8am to 9pm, Saturday 8am to 8pm, and Sunday 9am to 6pm
BT Business Broadband
Customer services and technical support: 0845 600 7020. 24/7.
Faulty phone line
7am to 11pm, 7 days a week (and automated system outside these hours)
From a landline: 0800 800 151
From a mobile: 0330 123 4151
From abroad: +44 179 359 6931
MyBT username and password / Transfer BT to your new home / Set up BT in your new home / Your bill or payments -
Monday to Friday 8am to 8pm
Weekends 9am to 6pm
Please have your account number ready (it’s on your bill)
From a landline: 0800 800 150
From a mobile: 0330 1234 150
From abroad: +44 179 359 6931
Broadband or Broadband Talk
24 hours a day, 365 days a year.
Please make sure you're at your computer when you call.
From a landline: 0800 111 4567
From a mobile: 0330 123 4567
From abroad: +44 179 359 6931
BT Infinity / BT Vision
24 hours a day, 365 days a year.
Please make sure you're at your computer when you call.
From a landline: 0800 111 4567
From a mobile: 0330 123 4567
From abroad: +44 179 359 6931
Online Support:
Click Here
Technical support:
0800 111 4567 (free from BT landlines). 24/7.
Customer services:
0800 800 150 (free from BT landlines)
Monday to Friday 8am to 9pm, Saturday 8am to 8pm, and Sunday 9am to 6pm
BT Business Broadband
Customer services and technical support: 0845 600 7020. 24/7.
Faulty phone line
7am to 11pm, 7 days a week (and automated system outside these hours)
From a landline: 0800 800 151
From a mobile: 0330 123 4151
From abroad: +44 179 359 6931
MyBT username and password / Transfer BT to your new home / Set up BT in your new home / Your bill or payments -
Monday to Friday 8am to 8pm
Weekends 9am to 6pm
Please have your account number ready (it’s on your bill)
From a landline: 0800 800 150
From a mobile: 0330 1234 150
From abroad: +44 179 359 6931
Broadband or Broadband Talk
24 hours a day, 365 days a year.
Please make sure you're at your computer when you call.
From a landline: 0800 111 4567
From a mobile: 0330 123 4567
From abroad: +44 179 359 6931
BT Infinity / BT Vision
24 hours a day, 365 days a year.
Please make sure you're at your computer when you call.
From a landline: 0800 111 4567
From a mobile: 0330 123 4567
From abroad: +44 179 359 6931
Online Support:
Click Here